Warranty and Returns Policy

Learn about our terms and conditions

Updated 8/04/2022

Gold Coast Wreckers Warranty and Returns Policy

By purchasing goods from Gold Coast Wreckers, the purchaser agrees to the terms and conditions set out below:

  1. If a part is deemed defective after the time of purchase, Gold Coast Wreckers offers a standard 30-day warranty.
 
  1. Parts returned by the purchaser must be complete, as originally sold. Warranty will be void for parts that are altered, dismantled or otherwise tampered with.
 
  1. Defective parts returned within 30-days: Gold Coast Wreckers will repair, replace, offer credit or refund the purchase amount.
 
  1. Gold Coast Wreckers holds no responsibility for the fitment of incorrect parts. The responsibility is on the purchaser to ensure that the parts supplied are correct.
 
  1. It is the purchaser’s responsibility to trial fit parts to ensure correct part is selected before modifying, dismantling or altering.
 
  1. Parts sold at the advice of Gold Coast Wreckers sales team may be returned if the part is deemed incorrect or unsuitable for purchaser’s vehicle.
 
  1. The warranty cover does not extend to damage caused by accident, misuse, neglect, natural disaster or other external causes that have caused damage to the part and are inconsistent with their intended purpose.
 
  1. Parts ordered from external organisations, at the request of the purchaser, are not covered under warranty unless part supplied is defective or damaged in transit.
 
  1. Gold Coast Wreckers does not accept returns on any parts as a result of the purchaser changing their mind, no longer requiring part or incorrect selection of part.
 
  1. Due to the sensitivity of electrical parts and the damage that can be caused by other faulty parts, all electrical parts are excluded from any form of warranty unless: (a) Electrical part has not been connected or fitted; or (b) Electrical part supplied has the incorrect part number.
 
  1. Engines and transmissions supplied by Gold Coast Wreckers include a standard 3-month parts only warranty.
 
  1. By purchasing an engine or transmission, the purchaser understands that certain procedures must be followed to ensure the engine will work as intended, which include, but are not limited to changing oil, new gaskets and new seals.
 
  1. Warranty does not apply to accessories and non-standard inclusions or any part that is attached to the engine, including but not limited to turbocharges, switches, sensors, cables, electronics, belts, hoses, water pumps, oil seals and manifolds.
 
  1. Warranty does not apply to transmissions, differentials and final drive components that have broken gears or have been subject to accident, misuse, neglect or use inconsistent with its intended purpose.
 
  1. Engines and transmissions sold as parts only will not be covered under warranty as the condition of internal parts cannot be guaranteed.

Any questions regarding the Warranty and Returns policy please email info@gcwreckers.com